According to the latest J.D. Power and Associates Sales Satisfaction Index (SSI) Study, Chevrolet, Buick, and Cadillac all were rated “Among the Best” for the overall new vehicle purchase experience.
All GM brands ranked above the industry average and were rated “Better than Most” by the study.
"Our dealers place customers as a top priority and these results clearly prove that we're making progress,” said Susan Docherty, vice president, Sales, Service and Marketing. “As we continue to reinvent the dealership experience, I'm pleased that our Chevy, Buick, GMC and Cadillac brands all finished above average, while some of our largest competitors did not.”
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